What Is Customer Service? with Omar Elkalyoubie

  When you’re a leader, you are always looking for ways to help others and to give them an opportunity to reach for the stars and achieve their goals. One thing you can do that is by supporting charities. Theme park enthusiast, actor, and fundraiser Omar Elkalyoubie introduces a special charity that Carolyn is supporting – Give Kids the World. Omar is the Special Events Manager at Give Kids the World. He shares what brought…

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Managing Change

  In this episode, host Carolyn Rivera is joined by her husband Joel Rivera, also known in their household as McDaddy. Joel shares his views on the topics previously discussed on the show. He talks about the changes Carolyn and other women initiated during a time when women were seen as weak and fragile. Carolyn and Joel also dive into the idea of perception and how it’s a two-way street, and for change to happen,…

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Managing Conflict

  No matter how much we avoid it, conflict will always find a way into our lives in one way or another. When this happens, we need to be equipped with different conflict management strategies to avoid being caught off guard. In this episode, Carolyn Rivera shares the different strategies that she has applied in her life. Having experienced multiple conflicts throughout her career, she dives deep into the particulars and complications of conflict with…

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Carolyn Rivera Show 8

  It’s a man’s world, as they often say. Karen Hoppa of the Auburn Tigers proves this wrong. A woman breaking into a world run mostly by men, Karen is an award-winning soccer coach with multiple achievements under her belt. She started as a student-athlete herself in more than one sport before moving on to become a soccer coach after graduating from college. Karen insists it’s more about the players and the coaches than it…

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Negative World

  In this episode, host Carolyn Rivera sifts through all the negativity we have in this world. She discusses negativity by differentiating negative thinking to bullying. Moving past that, she then talks about how to shift your own mindset off of the negative and create a positive atmosphere around you. Finally, Carolyn shares her insights on how you can help others do the same. — Listen to the podcast here: Negative World Negative World, Negative…

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Carolyn Rivera Show 6

  There will always be a time when we have to choose. It may be as simple as what to eat for breakfast or something life-changing where you’ll need to choose right. In this episode, Carolyn Rivera will empower you by going deep into the power of choice. She shares the experiences of real people, making real life-defining choices that not only affect them individually but the people around them as well. — Listen to…

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Carolyn Rivera Show 4

  President of Customer 1st Performance, LLC, Debbie Harrington talks about her life as a mother and wife while having a career in the corporate world. In a time when women weren’t supposed to go to college and have a career, Debbie persevered and showed everyone that it was her right to have a career, to be happy, and be successful. Debbie shares her insight on how she was able to juggle her professional career…

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Carolyn Rivera Show 3

  At one point, we all wished for the ability to redo events when things don’t go our way. We may not have that exact ability, but we have the next best thing: we’re given the ability to build new beginnings. Host, Carolyn Rivera, has her fair share of having to start over not once, but multiple times. This is accompanied by its own challenges and rewards, both personally and with her family. Join her as…

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The Debut Show

  This is the debut of the Carolyn Rivera Show. Carolyn is a difference maker, a mother of three and a true native New Yorker. In this episode, we get to know Carolyn as she tells us about her childhood and family life. She then went on to discuss the world of entrepreneurship, and her experience in the show Survivor. Always been one who dares to be different, Carolyn also tells the story of how…

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